In general, the user experience category has three general stages of research, design, and testing. User research or user research is usually done before design. The research usually includes such things as interviews, card sorting, quantitative and qualitative research, testing, online questioning, and in-person surveys, among others, which are considered in the user's research. The information collected at this stage will help us in the next steps.
Design is one of the key steps in the user experience (some mistakenly assume that the user experience is merely a design. This is a misconception). In the design of the user experience after the research, the design is first designed or Sketch and then converted to Wireframe and Prototype. After these steps, the project is transformed by the UI expert into the Web or the mobile app. Of course, a project may have a mobile app and a website or portal.
The next stage of user experience that follows the research and design are user experience tests or the same UX Tests. There are many tests that we can use to make big and decisive decisions for our products and services. A / B test, First Click Test, Eye Tracking Test, Guerrilla Usability Testing and several other methods. There are many web and online tools that will make it easier to use with this test process. For example Google Optimize